PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS PELANGGAN SHOPEE DI KOTA TANJUNGPINANG. Manajerial dan Bisnis Tanjungpinang, [S. l.], v. 7, n. 2, p. 84–90, 2024. DOI: 10.52624/manajerial.v7i2.2436. Disponível em: https://journal.stie-pembangunan.ac.id/index.php/manajerial/article/view/2436. Acesso em: 1 jan. 2026.