PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TERHADAP LOYALITAS PELANGGAN SHOPEE DI KOTA TANJUNGPINANG. manajerial [Internet]. 2024 Dec. 23 [cited 2026 Jan. 1];7(2):84-90. Available from: https://journal.stie-pembangunan.ac.id/index.php/manajerial/article/view/2436